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Privacy Policy

V2.0 (Last updated on 2024-08-26)

We are Elevate Supply Ltd ("Elevate"). We’re a company registered in England and Wales with company number 15493464 and whose registered address is Building B, Hallamshire Business Park, Napier Street, Sheffield, South Yorkshire, United Kingdom, S11 8HA. In this privacy notice, we will refer to ourselves as ‘we‘, ‘us’, or ‘our’. We are the data controller of the personal data we collect, hold, and use about you.

1. Information We Collect

We collect two types of information from users of our website:

Personal Data: This is information that can be used to identify you as an individual. It may include:

  • Contact information (name, email address, phone number)

  • Account information (username, password)

  • Information collected through surveys, forms, telephone calls, or emails you send to us

Non-Personal Data: This is information that cannot be used to identify you as an individual. It may include:

  • Usage data (website browsing history and navigation)

  • Device information (IP address, browser type)

  • Geolocation data (approximate location)

  • Cookie data (information stored on your device)

Additional privacy notices may apply to the data we collect from you from time to time including:

Privacy Notice

When does this notice apply?

Candidate Privacy Notice

If you sign-up as a candidate or enter into a contract with Elevate for work-finding services

Privacy Notices issued from time to time are intended to supplement this Privacy Policy and do not override it.

2. How We Use Your Information

We use your information to:

  • Provide and improve our work-finding services

  • Connect candidates and schools for assignment opportunities

  • Personalise your experience (assignment recommendations, preferences)

  • Send you important information about our services

  • Respond to your enquiries and requests

  • Analyse website usage for improvement purposes

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent:

    By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

  • Contractual Obligation:

    We need to process your information to fulfil our contractual obligations to you, such as providing you with access to our platform.

  • Legitimate Interests:

    We may process your information for our legitimate interests, such as improving our services or sending you marketing communications, provided that your interests and rights do not override these interests.

4. Data Retention

We will retain your information for as long as necessary to fulfil the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Your Rights

You have a number of rights in relation to your personal data under the UK General Data Protection Regulation (UK GDPR). These rights include:

  • The right to access your personal data

  • The right to rectify inaccurate personal data

  • The right to erase your personal data (the right to be forgotten)

  • The right to restrict the processing of your personal data

  • The right to object to the processing of your personal data

  • The right to data portability

6. Sharing Your Information

We may share your information with third-party service providers who help us operate our services. These service providers are contractually obligated to keep your information confidential and secure. We may also share your information with legal authorities if required by law.

7. Cookies

We use cookies to store information about your preferences and to track website usage. You can choose to disable cookies in your browser settings. However, this may limit your ability to use certain features of our Services.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact Elevate’s data protection office:

  • by email at dpo+elevate@twinkl.co.uk; or

  • by post: FAO Data Protection Office, Elevate Supply Ltd, Building B, Hallamshire Business Park, Napier Street, Sheffield, South Yorkshire, United Kingdom, S11 8HA.

Last updated: 2024-05-27

UK/ELS/DP-TC-PP/1.0-2405